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<channel>
	<title>Patrick Keady</title>
	<link>http://patrickkeady.com</link>
	<description>information thoughts views</description>
	<pubDate>Wed, 27 Oct 2010 19:06:29 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.2.1</generator>
	<language>en</language>
			<item>
		<title>who&#8217;s in charge ?</title>
		<link>http://patrickkeady.com/2010/10/08/whos-in-charge/</link>
		<comments>http://patrickkeady.com/2010/10/08/whos-in-charge/#comments</comments>
		<pubDate>Fri, 08 Oct 2010 12:49:56 +0000</pubDate>
		<dc:creator>Patrick Keady</dc:creator>
		
		<category><![CDATA[NHS]]></category>

		<guid isPermaLink="false">http://patrickkeady.com/2010/10/08/whos-in-charge/</guid>
		<description><![CDATA[It may – or it may not - be too early to ask who will be in
charge if there is another healthcare crisis? Although the
NHS White Paper seems not to answer the question
particularly well.
Who will be in charge is an important question. Perhaps the
most crucial of all. Given the potential human and financial
costs - the [...]]]></description>
			<content:encoded><![CDATA[<p>It may – or it may not - be too early to ask who will be in<br />
charge if there is another healthcare crisis? Although the<br />
NHS White Paper seems not to answer the question<br />
particularly well.</p>
<p>Who will be in charge is an important question. Perhaps the<br />
most crucial of all. Given the potential human and financial<br />
costs - the unnecessary loss of trust, reputation, lives,<br />
careers and money.</p>
<p>Under HM Government plans for the NHS, it seems that<br />
no single body - Department of Health, NHS<br />
Commissioning Board, NHS England, Monitor or the Care<br />
Quality Commission – will have the responsibility,<br />
authority and powers to monitor the health system as a<br />
whole, to identify potentially destabilising trends, and to<br />
respond to them with concerted action.</p>
<p>Providers will have a joint licence, that is overseen by<br />
Monitor and the Care Quality Commission. The CQC will<br />
monitor safety and quality. It will address failure to meet<br />
standards and the CQC will inspect against essential levels<br />
of safety and quality.</p>
<p>Monitor will be charged with ensuring that competition works<br />
in the interests of patients and taxpayers. If and when price<br />
regulation is necessary, Monitor will set prices for NHSfunded<br />
services, to promote fair competition and drive<br />
productivity.</p>
<p>The Independent NHS Commissioning Board will resource<br />
allocation and work directly with commissioners. It and the<br />
NHS will be held to account through a set of national<br />
outcome goals, part of the wider NHS Outcome Framework.</p>
<p>The Department of Health’s duties for the NHS will shrink<br />
and be far more strategic, looking to improve public health,<br />
tackle health inequalities and reform adult social care.</p>
<p>While the Secretary of State will hold the NHS Commissioning<br />
Board to account. He will set legislative and policy<br />
frameworks for which the NHS works.</p>
<p>In the meantime, what steps are being taken to prevent<br />
systemic risk threatening the quality, activity and funding of<br />
health services. Who is in the driving seat? Are other<br />
Ministers and opposition MPs involved? What expertise is<br />
being tapped into? Are ‘special forces’ officials ready to spring into action, to be<br />
seconded specifically to deal with systemic risk?</p>
<p>Fingers and toes crossed that there are robust plans in<br />
place to address these questions and that they there will not<br />
be another NHS crisis. And if the answers are insufficient, at<br />
least we&#8217;ll know who is in charge.</p>
<p>Someone who has to answer directly to Parliament, the<br />
Secretary of State for Health. The buck stops with him.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>our new statute book</title>
		<link>http://patrickkeady.com/2010/09/28/our-new-statute-book/</link>
		<comments>http://patrickkeady.com/2010/09/28/our-new-statute-book/#comments</comments>
		<pubDate>Tue, 28 Sep 2010 20:17:54 +0000</pubDate>
		<dc:creator>Patrick Keady</dc:creator>
		
		<category><![CDATA[NHS]]></category>

		<category><![CDATA[Safety]]></category>

		<category><![CDATA[Risk Management]]></category>

		<category><![CDATA[Governance]]></category>

		<category><![CDATA[Legislation]]></category>

		<category><![CDATA[Health and]]></category>

		<category><![CDATA[Patient]]></category>

		<category><![CDATA[Strategy]]></category>

		<guid isPermaLink="false">http://patrickkeady.com/2010/09/28/our-new-statute-book/</guid>
		<description><![CDATA[    
A new website featuring every UK law in full is now available for free. 
 
Launched by The National Archives, you can now scrutinise 6.5 million laws documents in England, Scotland, Wales and Northern Ireland. They are stored as PDF files.
&#8220;This is the public&#8217;s statute book,&#8221; said Lord McNally, minister of state [...]]]></description>
			<content:encoded><![CDATA[<p><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="ProgId" content="PowerPoint.Slide" /> <meta name="Generator" content="Microsoft PowerPoint 2008" />  <!--StartFragment--></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">A new website featuring every UK law in full is now available for free. </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">Launched by The National Archives, you can now scrutinise 6.5 million laws documents in England, Scotland, Wales and Northern Ireland. They are stored as PDF files.</span></p>
<p>&#8220;This is the public&#8217;s statute book,&#8221; said Lord McNally, minister of state and deputy leader of House of Lords.</p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed">&nbsp;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: 'Arial Black'; color: black">legislation.gov.uk</span><span style="font-size: 11pt; font-family: 'Arial Black'; color: black"> </span><span style="font-size: 11pt; font-family: Arial; color: black">presents complex information in a clear and intuitive way. Lord McNally continued that the website is groundbreaking and that it puts democracy at the heart of legislation. The website makes a major contribution to the government&#8217;s transparency agenda.</span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">The website replaces The Office of Public Sector Information and Statute Law </span><span style="font-size: 12pt; font-family: Arial; color: black">websites. </span><span style="font-size: 12pt; font-family: Arial; color: black"> </span></p>
<p><!--EndFragment--></p>
]]></content:encoded>
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		</item>
		<item>
		<title>meeting White Paper opportunities</title>
		<link>http://patrickkeady.com/2010/09/21/meeting-white-paper-opportunties/</link>
		<comments>http://patrickkeady.com/2010/09/21/meeting-white-paper-opportunties/#comments</comments>
		<pubDate>Tue, 21 Sep 2010 19:21:17 +0000</pubDate>
		<dc:creator>Patrick Keady</dc:creator>
		
		<category><![CDATA[Innovation]]></category>

		<category><![CDATA[Creativity]]></category>

		<category><![CDATA[Safety]]></category>

		<category><![CDATA[NHS]]></category>

		<category><![CDATA[Patient]]></category>

		<category><![CDATA[Legislation]]></category>

		<category><![CDATA[Health and]]></category>

		<guid isPermaLink="false">http://patrickkeady.com/2010/09/21/meeting-white-paper-opportunties/</guid>
		<description><![CDATA[    
The health White Paper promises significant changes to primary care and the way that healthcare is delivered.  BMJ Masterclasses aimed at clinicians and managers in primary care will equip GPs and their practices to meet the challenges and take the opportunities that lie ahead. 
&#160;
 
Understanding GP Commissioning, is a new [...]]]></description>
			<content:encoded><![CDATA[<p><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="ProgId" content="PowerPoint.Slide" /> <meta name="Generator" content="Microsoft PowerPoint 2008" />  <!--StartFragment--></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">The health White Paper promises significant changes to primary care and the way that healthcare is delivered.<span>  </span></span><span style="font-size: 11pt; font-family: 'Arial Black'; color: #ff6600">BMJ </span><span style="font-size: 11pt; font-family: 'Arial Black'; color: #ff6600">Masterclasses</span><span style="font-size: 11pt; font-family: 'Arial Black'; color: #ff6600"> </span><span style="font-size: 11pt; font-family: Arial; color: black">aimed at clinicians and managers in primary care will equip GPs and their practices to meet the challenges and take the opportunities that lie ahead. </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed">&nbsp;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: 'Arial Black'; color: black">Understanding GP Commissioning, </span><span style="font-size: 11pt; font-family: Arial; color: black">is a new one day course providing practical skills and advice on general practice commissioning, as well as </span>   <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="ProgId" content="PowerPoint.Slide" /> <meta name="Generator" content="Microsoft PowerPoint 2008" />  <!--StartFragment--></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">an essential overview of the recent health White Paper. It takes place at BMA House, London, on 30th September.</span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed">&nbsp;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: 'Arial Black'; color: black">Improving Quality in Your Practice</span><span style="font-size: 11pt; font-family: Arial; color: black">, takes place at BMA House, on 1st December. It will help GPs identify areas in their practice where they can improve quality and safety by working smarter, not harder, and develop an action plan for their surgery.</span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 9pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed">&nbsp;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 9pt; font-family: Arial; color: black">For details, click </span><span style="font-size: 9pt; font-family: Arial; color: black">www.betteroutcomes.org</span><span style="font-size: 9pt; font-family: Arial; color: black">/events</span><span style="font-size: 9pt; font-family: Arial; color: black"> </span></p>
<p><!--EndFragment-->   <!--EndFragment--></p>
]]></content:encoded>
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		</item>
		<item>
		<title>who provides the best healthcare?</title>
		<link>http://patrickkeady.com/2010/09/14/who-provides-the-best-healthcare/</link>
		<comments>http://patrickkeady.com/2010/09/14/who-provides-the-best-healthcare/#comments</comments>
		<pubDate>Tue, 14 Sep 2010 19:50:48 +0000</pubDate>
		<dc:creator>Patrick Keady</dc:creator>
		
		<category><![CDATA[Risk Management]]></category>

		<category><![CDATA[Innovation]]></category>

		<category><![CDATA[Creativity]]></category>

		<category><![CDATA[Public Health]]></category>

		<category><![CDATA[Safety]]></category>

		<category><![CDATA[Health and]]></category>

		<category><![CDATA[Governance]]></category>

		<category><![CDATA[NHS]]></category>

		<category><![CDATA[Strategy]]></category>

		<guid isPermaLink="false">http://patrickkeady.com/2010/09/14/who-provides-the-best-healthcare/</guid>
		<description><![CDATA[The success of healthcare systems is often measured
in terms of quality, activity and cost. Compared with the
US, Germany and France, the NHS performs well. In
terms of GDP, we spend less.
However, things are less clear when we compare NHS
quality and activity. Statistics come to the fore. We
compare the NHS with the EU, north America and
Australasia. And [...]]]></description>
			<content:encoded><![CDATA[<p>The success of healthcare systems is often measured<br />
in terms of quality, activity and cost. Compared with the<br />
US, Germany and France, the NHS performs well. In<br />
terms of GDP, we spend less.</p>
<p>However, things are less clear when we compare NHS<br />
quality and activity. Statistics come to the fore. We<br />
compare the NHS with the EU, north America and<br />
Australasia. And we might be missing a trick.</p>
<p>Could it be that there are better healthcare systems<br />
elsewhere in the World? Healthcare systems that<br />
deliver more at less cost.</p>
<p>Take Japan for example. It stands at or near the top in<br />
every comparative ranking of healthcare quality, activity<br />
and cost.</p>
<p>Not alone is their healthy life expectancy 6% higher<br />
than in the UK, they also have the best recovery rates<br />
from just about all of the major diseases. Japan<br />
leads the World in curing the diseases that<br />
can be cured. Impressive.</p>
<p>The percentage of people dying from circulatory<br />
diseases per 100,000, is 75% less than here. The<br />
proportion of cardiac death is four times less. The birth<br />
rate is 30% less and the proportion of the Japanese<br />
population that is obese, is one seventh. Although the<br />
percentage of daily smokers in Japan is higher -<br />
30.3%, compared to 26% in the UK.</p>
<p>Cost control is one of the key drivers of Japan’s<br />
success. It’s savings in the high-tech realm can be<br />
awesome. An MRI scan of the neck region in Japan<br />
routinely costs 9% of one in the US.</p>
<p>All 125 million residents have access to healthcare<br />
services. The Japanese see a Doctor about three times<br />
as often as people here in the UK, or those with<br />
healthcare insurance in the US. The number of Nurses<br />
per 1,000 people in Japan is less than in the UK : 7.8,<br />
compared with 8.8 in the UK.</p>
<p>And they have almost three times as many hospital<br />
beds per 1,000 people. The average hospital stay is<br />
four times the US average. The Japanese get twice as<br />
many prescriptions and three times as many MRI<br />
scans.</p>
<p>And the cost of caring for every person living in Japan<br />
is less than half that of caring for the 80% of Americans<br />
with health insurance. Total expenditure is less<br />
than in the UK too - 7.8% GDP versus 8.1%.</p>
<p>So what do you think?</p>
<p>Post your thoughts below.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>corporate accountability - 21st September</title>
		<link>http://patrickkeady.com/2010/08/23/corporate-accountability-21st-september/</link>
		<comments>http://patrickkeady.com/2010/08/23/corporate-accountability-21st-september/#comments</comments>
		<pubDate>Mon, 23 Aug 2010 19:39:24 +0000</pubDate>
		<dc:creator>Patrick Keady</dc:creator>
		
		<category><![CDATA[Safety]]></category>

		<category><![CDATA[NHS]]></category>

		<category><![CDATA[Health and]]></category>

		<guid isPermaLink="false">http://patrickkeady.com/2010/08/23/corporate-accountability-21st-september/</guid>
		<description><![CDATA[    
With over 1,500 safety practitioners working in healthcare, the IOSH Healthcare Group has just announced its autumn conference. Taking place in Cheshire on 21st September, the programme explores corporate accountability corporate manslaughter, violence in the workplace and the role of Directors and Managers for health &#38; safety. Presentations will be delivered [...]]]></description>
			<content:encoded><![CDATA[<p><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="ProgId" content="PowerPoint.Slide" /> <meta name="Generator" content="Microsoft PowerPoint 2008" />  <!--StartFragment--></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">With over 1,500 safety practitioners working in healthcare, the IOSH Healthcare Group has just announced its autumn conference. </span><span style="font-size: 11pt; font-family: Arial; color: black">Taking place in Cheshire on 21</span><span style="font-size: 11pt; font-family: Arial; color: black; vertical-align: super">st</span><span style="font-size: 11pt; font-family: Arial; color: black"> September,</span><span style="font-size: 11pt; font-family: Arial; color: black"> the programme </span><span style="font-size: 11pt; font-family: Arial; color: black">explore</span><span style="font-size: 11pt; font-family: Arial; color: black">s </span><span style="font-size: 11pt; font-family: 'Arial Black'; color: #ff6600">corporate accountability </span><span style="font-size: 11pt; font-family: Arial; color: black">corporate manslaughter, violence in the workplace and the role of Directors and Managers for health &amp; safety. Presentations will be delivered by members of the Group, University of Glamorgan and Morgan Cole solicitors. </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed">&nbsp;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 9pt; font-family: Arial; color: black">For details, click ‘</span><span style="font-size: 9pt; font-family: Arial; color: black; font-weight: bold">events</span><span style="font-size: 9pt; font-family: Arial; color: black">’ at </span><a href="http://www.betteroutcomes.org/"><span style="font-size: 9pt; font-family: Arial; color: black">www.betteroutcomes.org</span></a><span style="font-size: 9pt; font-family: Arial; color: black"> </span></p>
<p><!--EndFragment--></p>
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		</item>
		<item>
		<title>whistleblowing</title>
		<link>http://patrickkeady.com/2010/08/22/whistleblowing/</link>
		<comments>http://patrickkeady.com/2010/08/22/whistleblowing/#comments</comments>
		<pubDate>Sun, 22 Aug 2010 19:42:46 +0000</pubDate>
		<dc:creator>Patrick Keady</dc:creator>
		
		<category><![CDATA[Safety]]></category>

		<category><![CDATA[NHS]]></category>

		<category><![CDATA[Patient]]></category>

		<guid isPermaLink="false">http://patrickkeady.com/2010/08/22/whistleblowing/</guid>
		<description><![CDATA[    
Channel 4 News reported that 17 NHS Doctors signed compromise agreements  each year since 2000
Read the full story at the ‘news’ page at www.betteroutcomes.org
&#160;
 
Meanwhile, the Social Partnership Forum published their guide in July, promoting best practice in devising, implementing and auditing whistleblowing 
policies and procedures. Link to it at ‘publications’ [...]]]></description>
			<content:encoded><![CDATA[<p><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="ProgId" content="PowerPoint.Slide" /> <meta name="Generator" content="Microsoft PowerPoint 2008" />  <!--StartFragment--></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">Channel 4 News reported that 17 NHS Doctors signed compromise agreements<span>  </span>each year since 2000</span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 9pt; font-family: Arial; color: black">Read the full story at the ‘</span><span style="font-size: 9pt; font-family: Arial; color: black; font-weight: bold">news</span><span style="font-size: 9pt; font-family: Arial; color: black">’ page at </span><a href="http://www.betteroutcomes.org/"><span style="font-size: 9pt; font-family: Arial; color: black">www.betteroutcomes.org</span></a></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed">&nbsp;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">Meanwhile, t</span><span style="font-size: 11pt; font-family: Arial; color: black">he Social Partnership Forum published their guide in July, promoting best practice in devising, implementing and auditing </span><span style="font-size: 11pt; font-family: 'Arial Black'; color: #ff6600">whistleblowing</span><span style="font-size: 11pt; font-family: 'Arial Black'; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">policies and procedures. </span><span style="font-size: 9pt; font-family: Arial; color: black">Link to it at ‘</span><span style="font-size: 9pt; font-family: Arial; color: black; font-weight: bold">publications</span><span style="font-size: 9pt; font-family: Arial; color: black">’ at </span><a href="http://www.betteroutcomes.org/"><span style="font-size: 9pt; font-family: Arial; color: black">www.betteroutcomes.org</span></a><span style="font-size: 9pt; font-family: Arial; color: black"> </span></p>
<p><!--EndFragment--></p>
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		</item>
		<item>
		<title>RCN and NHS managers</title>
		<link>http://patrickkeady.com/2010/08/20/rcn-and-nhs-managers/</link>
		<comments>http://patrickkeady.com/2010/08/20/rcn-and-nhs-managers/#comments</comments>
		<pubDate>Fri, 20 Aug 2010 19:37:39 +0000</pubDate>
		<dc:creator>Patrick Keady</dc:creator>
		
		<category><![CDATA[NHS]]></category>

		<category><![CDATA[Strategy]]></category>

		<guid isPermaLink="false">http://patrickkeady.com/2010/08/20/rcn-and-nhs-managers/</guid>
		<description><![CDATA[    
“The contribution of SHA and PCT staff to achieving improvements in health care over recent years must not be underestimated. 
Dr Peter Carter,  RCN Chief Executive &#38; General Secretary,  20th July 2010. To read the full article, click ‘news’ at www.betteroutcomes.org 

]]></description>
			<content:encoded><![CDATA[<p><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="ProgId" content="PowerPoint.Slide" /> <meta name="Generator" content="Microsoft PowerPoint 2008" />  <!--StartFragment--></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">“The contribution of </span><span style="font-size: 11pt; font-family: 'Arial Black'; color: black; font-weight: bold">SHA and PCT staff </span><span style="font-size: 11pt; font-family: Arial; color: black">to achieving improvements in health care over recent years</span><span style="font-size: 11pt; font-family: Calibri; color: black"> </span><span style="font-size: 11pt; font-family: 'Arial Black'; color: black">must not be underestimated</span><span style="font-size: 11pt; font-family: Arial; color: black">.</span><span style="font-size: 9pt; font-family: Calibri; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 8pt; font-family: Arial; color: black">Dr Peter Carter,<span>  </span>RCN Chief Executive &amp; General Secretary,<span>  </span>20</span><span style="font-size: 8pt; font-family: Arial; color: black; vertical-align: super">th</span><span style="font-size: 8pt; font-family: Arial; color: black"> July 2010</span><span style="font-size: 9pt; font-family: Arial; color: black">. To read the full article, click ‘</span><span style="font-size: 9pt; font-family: Arial; color: black; font-weight: bold">news’ </span><span style="font-size: 9pt; font-family: Arial; color: black">at</span><span style="font-size: 9pt; font-family: Arial; color: black; font-weight: bold"> </span><a href="http://www.betteroutcomes.org/"><span style="font-size: 9pt; font-family: Arial; color: black">www.betteroutcomes.org</span></a><span style="font-size: 9pt; font-family: Arial; color: black"> </span></p>
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		<title>only 4% of NHSLA cases go to court</title>
		<link>http://patrickkeady.com/2010/08/19/only-4-of-nhsla-cases-go-to-court/</link>
		<comments>http://patrickkeady.com/2010/08/19/only-4-of-nhsla-cases-go-to-court/#comments</comments>
		<pubDate>Thu, 19 Aug 2010 19:41:11 +0000</pubDate>
		<dc:creator>Patrick Keady</dc:creator>
		
		<category><![CDATA[Safety]]></category>

		<category><![CDATA[Risk Management]]></category>

		<category><![CDATA[NHS]]></category>

		<category><![CDATA[Legislation]]></category>

		<category><![CDATA[Patient]]></category>

		<category><![CDATA[Health and]]></category>

		<guid isPermaLink="false">http://patrickkeady.com/2010/08/19/only-4-of-nhsla-cases-go-to-court/</guid>
		<description><![CDATA[    
DH is retaining the NHSLA. But, read on.  60% of acute trusts, 31% of mental health and learning disability trusts, 70% of maternity services and no ambulance trusts were at levels 2 or 3 of NHSLA’s risk management standards in March of this year.  Solicitors succeeding in clinical negligence claims bill [...]]]></description>
			<content:encoded><![CDATA[<p><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="ProgId" content="PowerPoint.Slide" /> <meta name="Generator" content="Microsoft PowerPoint 2008" />  <!--StartFragment--></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">DH is retaining the NHSLA. </span><span style="font-size: 11pt; font-family: Arial; color: black">But</span><span style="font-size: 11pt; font-family: Arial; color: black">, read on.<span>  </span>60% of acute trusts, 31% of mental health and learning disability trusts, 70% of maternity services and no ambulance trusts were at levels 2 or 3 of </span><span style="font-size: 11pt; font-family: Arial; color: black">NHSLA’s</span><span style="font-size: 11pt; font-family: Arial; color: black"> risk management standards in March of this year.<span>  </span>Solicitors succeeding in clinical negligence claims bill up to £450 per hour, and a success fee of 100%. NHSLA secures the very best of the defence market for £205 an hour, </span><span style="font-size: 11pt; font-family: Arial; color: black">and</span><span style="font-size: 11pt; font-family: Arial; color: black"> no success fees. But, DH is exploring opportunities for greate</span><span style="font-size: 11pt; font-family: Arial; color: black">r commercial involvement. NHSLA is relocating to offices in London and Harrogate. </span><span style="font-size: 9pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 9pt; font-family: Arial; color: black">Link to </span><span style="font-size: 9pt; font-family: Arial; color: black">NHSLA’s</span><span style="font-size: 9pt; font-family: Arial; color: black"> annual report via ‘</span><span style="font-size: 9pt; font-family: Arial; color: black; font-weight: bold">publications</span><span style="font-size: 9pt; font-family: Arial; color: black">’ at<span>  </span></span><a href="http://www.betteroutcomes.org/"><span style="font-size: 9pt; font-family: Arial; color: black">www.betteroutcomes.org</span></a><span style="font-size: 9pt; font-family: Arial; color: black"> </span></p>
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		<title>respond by 18th October !</title>
		<link>http://patrickkeady.com/2010/07/29/respond-by-18th-october/</link>
		<comments>http://patrickkeady.com/2010/07/29/respond-by-18th-october/#comments</comments>
		<pubDate>Thu, 29 Jul 2010 21:31:17 +0000</pubDate>
		<dc:creator>Patrick Keady</dc:creator>
		
		<category><![CDATA[NHS]]></category>

		<category><![CDATA[Governance]]></category>

		<category><![CDATA[Legislation]]></category>

		<category><![CDATA[Patient]]></category>

		<category><![CDATA[Strategy]]></category>

		<guid isPermaLink="false">http://patrickkeady.com/2010/07/29/respond-by-18th-october/</guid>
		<description><![CDATA[    
Published in July,  Equity and Excellence : liberating the NHS looks towards an NHS in England - that is slimmed down, smartened up and democratised to deliver better quality care.  Out goes what remains of Aneurin Bevan&#8217;s nationalised vision, and out too is the New Labour Government’s regime of process targets, [...]]]></description>
			<content:encoded><![CDATA[<p><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="ProgId" content="PowerPoint.Slide" /> <meta name="Generator" content="Microsoft PowerPoint 2008" />  <!--StartFragment--></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">Published in July,<span>  </span></span><span style="font-size: 11pt; font-family: Arial; color: black; font-style: italic">Equity and Excellence : liberating the NHS</span><span style="font-size: 11pt; font-family: Arial; color: black"> looks towards an NHS in England - that is slimmed down, smartened up and democratised to deliver better quality care.<span>  </span>Out goes what remains of </span><span style="font-size: 11pt; font-family: Arial; color: black">Aneurin</span><span style="font-size: 11pt; font-family: Arial; color: black"> Bevan&#8217;s nationalised vision, and out too is the New Labour Government’s regime of process targets, replacing them with outcomes measures. </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed">&nbsp;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">There will be a new role for </span><span style="font-size: 11pt; font-family: 'Arial Black'; color: black">Local Authorities to facilitate </span><span style="font-size: 11pt; font-family: Arial; color: black">closer working between health and social care services, to support patient choice, to improve public health and enhance commissioning. </span><span style="font-size: 11pt; font-family: Arial; color: #7f7f7f"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">The White Paper spells out Government plans to </span><span style="font-size: 11pt; font-family: 'Arial Black'; color: black">make the NHS more competitive</span><span style="font-size: 11pt; font-family: Arial; color: black">, with NHS Providers being more accountable and transparent. </span><span style="font-size: 11pt; font-family: Arial; color: #7f7f7f"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Calibri; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">England’s 35,000 GPs will have control of about £70bn. Clustered in </span><span style="font-size: 11pt; font-family: 'Arial Black'; color: black">GP Consortia</span><span style="font-size: 11pt; font-family: Arial; color: black">, they are to be given freedom and responsibility for buying care from Providers, within and outside the NHS. GPs will be unable to generate a surplus. And should they fail, they will not be personally liable. </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: #7f7f7f"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">While Monitor superintends NHS Foundation Trusts at the moment,<span>  </span>the White Paper proposes to turn Monitor into a full-blown economic regulator to oversee a</span><span style="font-size: 11pt; font-family: Calibri; color: black"> </span><span style="font-size: 11pt; font-family: 'Arial Black'; color: black">healthcare market </span><span style="font-size: 11pt; font-family: Arial; color: black">in the same way that </span><span style="font-size: 11pt; font-family: Arial; color: black">Ofcom</span><span style="font-size: 11pt; font-family: Arial; color: black"> and </span><span style="font-size: 11pt; font-family: Arial; color: black">Ofgem</span><span style="font-size: 11pt; font-family: Arial; color: black"> oversee the markets in communications and energy. </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed">&nbsp;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">Consideration will be given to abolishing the cap on</span><span style="font-size: 11pt; font-family: Calibri; color: black"> </span><span style="font-size: 11pt; font-family: 'Arial Black'; color: black">private income </span><span style="font-size: 11pt; font-family: Arial; color: black">that NHS Foundation Trusts can earn and whether any surplus can be re-invested in the organisation, although they will not be privatised.</span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed">&nbsp;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">While GPs may find sufficient power to shelter from the full impact of competition, </span><span style="font-size: 11pt; font-family: Arial; color: black; font-style: italic">Liberating the NHS</span><span style="font-size: 11pt; font-family: Arial; color: black"> challenges</span>   <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="ProgId" content="PowerPoint.Slide" /> <meta name="Generator" content="Microsoft PowerPoint 2008" />  <!--StartFragment--><span style="font-size: 11pt; font-family: Arial; color: black">doctors too. Patients will get more </span><span style="font-size: 11pt; font-family: 'Arial Black'; color: black">choice </span><span style="font-size: 11pt; font-family: Arial; color: black">and control. This will be backed by an information revolution to involve Patients in their care, designed around them and achieving, in Mr </span><span style="font-size: 11pt; font-family: Arial; color: black">Lansley’s</span><span style="font-size: 11pt; font-family: Arial; color: black"> words, </span><span style="font-size: 11pt; font-family: Arial; color: black; font-style: italic">No decisions about me, without me</span><span style="font-size: 11pt; font-family: Arial; color: black">. </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed">&nbsp;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">March 2014 is an important milestone for </span><span style="font-size: 11pt; font-family: 'Arial Black'; color: black">NHS Trusts</span><span style="font-size: 11pt; font-family: Arial; color: black"> - they will be or have become part of, an NHS Foundation Trust. They will be subject to regulation from Monitor, and will be given new freedoms as part of the largest and most vibrant social enterprise sector in the world. </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed">&nbsp;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 11pt; font-family: Arial; color: black">The Secretary for State will hold the</span><span style="font-size: 11pt; font-family: Calibri; color: black"> </span><span style="font-size: 11pt; font-family: 'Arial Black'; color: black">NHS Commissioning Board </span><span style="font-size: 11pt; font-family: Arial; color: black">to account for delivering better health outcomes through a national NHS Outcomes Framework.</span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 9pt; font-family: Arial; color: black"> </span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed">&nbsp;</p>
<p style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 0in; text-align: left; direction: ltr; unicode-bidi: embed"><span style="font-size: 9pt; font-family: Arial; color: black">Link to all of the Department of Health’s </span><span style="font-size: 9pt; font-family: Arial; color: black; font-style: italic">Liberating the NHS </span><span style="font-size: 9pt; font-family: Arial; color: black">consultations at the ‘</span><span style="font-size: 9pt; font-family: Arial; color: black; font-weight: bold">consultations</span><span style="font-size: 9pt; font-family: Arial; color: black">’ pages at <a href="http://www.betteroutcomes.org/">www.betteroutcomes.org</a></span></p>
<p><!--EndFragment-->   <!--EndFragment--></p>
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		<title>Yokoso Japan - health and healthcare</title>
		<link>http://patrickkeady.com/2010/05/15/yokoso-japan-health-and-healthcare/</link>
		<comments>http://patrickkeady.com/2010/05/15/yokoso-japan-health-and-healthcare/#comments</comments>
		<pubDate>Sat, 15 May 2010 12:32:28 +0000</pubDate>
		<dc:creator>Patrick Keady</dc:creator>
		
		<category><![CDATA[Darzi]]></category>

		<category><![CDATA[Patrick Keady]]></category>

		<category><![CDATA[Public Health]]></category>

		<category><![CDATA[Safety]]></category>

		<category><![CDATA[NHS]]></category>

		<category><![CDATA[Health and]]></category>

		<category><![CDATA[Patient]]></category>

		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://patrickkeady.com/2010/05/15/yokoso-japan-health-and-healthcare/</guid>
		<description><![CDATA[  

  
  
Statistics  (from www.nationmaster.com)

&#160;
Population density in Japan is 37% higher than here in the  UK. Their Life expectancy at birth is 4% higher and Healthy life expectancy is 6% higher.
 
The  birth rate per 1,000 people is 30% less and the proportion of the population that is obese [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-size: 10pt; font-family: Arial"><o:p></o:p>  </span></p>
<link href="file://localhost/Users/patrickkeady/Library/Caches/TemporaryItems/msoclip1/01/clip_filelist.xml" rel="File-List" />
<style> <!--  /* Font Definitions */ @font-face 	{font-family:"Times New Roman"; 	panose-1:0 2 2 6 3 5 4 5 2 3; 	mso-font-charset:0; 	mso-generic-font-family:auto; 	mso-font-pitch:variable; 	mso-font-signature:50331648 0 0 0 1 0;} @font-face 	{font-family:Arial; 	panose-1:0 2 11 6 4 2 2 2 2 2; 	mso-font-charset:0; 	mso-generic-font-family:auto; 	mso-font-pitch:variable; 	mso-font-signature:50331648 0 0 0 1 0;}  /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal 	{mso-style-parent:""; 	margin:0cm; 	margin-bottom:.0001pt; 	mso-pagination:widow-orphan; 	font-size:12.0pt; 	font-family:"Times New Roman"; 	mso-ansi-language:EN-GB;} table.MsoNormalTable 	{mso-style-parent:""; 	font-size:10.0pt; 	font-family:"Times New Roman";} @page Section1 	{size:612.0pt 792.0pt; 	margin:72.0pt 90.0pt 72.0pt 90.0pt; 	mso-header-margin:36.0pt; 	mso-footer-margin:36.0pt; 	mso-paper-source:0;} div.Section1 	{page:Section1;} --> </style>
<p>  <!--StartFragment--></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><strong>Statistics  </strong>(from <a href="www.nationmaster.com">www.nationmaster.com</a>)<strong><br />
</strong></span></p>
<p class="MsoNormal">&nbsp;</p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><a href="http://www.nationmaster.com/graph/geo_pop_den-geography-population-density" target="_blank">Population density</a> in Japan is 37% higher than here in the  UK. Their <a href="http://www.nationmaster.com/graph/hea_lif_exp_at_bir_tot_yea-life-expectancy-birth-total-years" target="_blank">Life expectancy at birth</a> is 4% higher and </span><span style="font-size: 10pt; font-family: Arial"><a href="http://www.nationmaster.com/graph/hea_hea_lif_exp_at_bir_yea_tot_pop-expectancy-birth-years-total-population" target="_blank">Healthy life expectancy</a> is 6% higher.</span><!--EndFragment--></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><!--[if !supportEmptyParas]--> <!--[endif]--><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial">The  <a href="http://www.nationmaster.com/graph/hea_bir_rat_cru_per_1000_peo-crude-per-1-000-people" target="_blank">birth rate per 1,000 people</a> is 30% less and the proportion of the population that is <a href="http://www.nationmaster.com/graph/hea_obe-health-obesity" target="_blank">obese</a> in the Japan is one seventh that in the UK.<span>   </span>The percentage of <a href="http://www.nationmaster.com/graph/hea_dai_smo-health-daily-smokers" target="_blank">daily smokers</a> in Japan is higher - 30.3%, compared with 26%  in the UK.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><!--[if !supportEmptyParas]--> <!--[endif]--><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial">The  percentage of people <a href="http://www.nationmaster.com/graph/hea_cir_dis_dea-health-circulatory-disease-deaths" target="_blank">dying from circulatory disease</a> per 100,000 people  in Japan, is 75% less and t<span></span>he proportion of <a href="http://www.nationmaster.com/graph/hea_hea_dis_dea-health-heart-disease-deaths" target="_blank">deaths from heart disease</a> per 100,000 is  four times less than in the UK. <a href="http://www.nationmaster.com/graph/hea_inf_mor_rat_tot-health-infant-mortality-rate-total" target="_blank">Infant mortality</a> per 1,000 live births is 2.8 in  Japan and 4.93 in the UK. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><!--[if !supportEmptyParas]--> <!--[endif]--><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><a href="http://www.nationmaster.com/graph/hea_exp_tot_of_gdp-health-expenditure-total-of-gdp" target="_blank">Total Expenditure on health services as % of GDP</a> in  Japan is less than in the UK - 7.8% versus 8.1%. They have almost three  times as many <a href="http://www.nationmaster.com/graph/hea_hos_bed_per_1000_peo-beds-per-1-000-people" target="_blank">Hospital beds per 1,000 people</a>.<o:p></o:p></span></p>
<p class="MsoNormal">&nbsp;</p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial">While  the <a href="http://www.nationmaster.com/graph/hea_phy_per_1000_peo-physicians-per-1-000-people" target="_blank">numbers of Physicians per 1,000 people</a> are similar  in Japan and the UK, people in Japan have three times as many <a href="http://www.nationmaster.com/graph/hea_con_wit_doc-health-consultation-with-doctors" target="_blank">consultations with Doctors</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><!--[if !supportEmptyParas]--> <!--[endif]--><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial">The  <a href="http://www.nationmaster.com/graph/hea_nur-health-nurses" target="_blank">number of Nurses per 1,000 people</a> in Japan is less  than in the UK - 7.8, compared with 8.8 in the UK.</span><span style="font-size: 10pt; font-family: Arial"> </span></p>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial" lang="EN-US"><strong>About Patrick Keady</strong></span></p>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial" lang="EN-US">Patrick helps NHS organisations make better decisions.</span><span style="font-size: 10pt; font-family: Arial" lang="EN-US"> A former NHS  Director of Governance and Strategy, </span><span style="font-size: 10pt; font-family: Arial" lang="EN-US">he received awards from the BMA  and IOSH.</span><span style="font-size: 10pt; font-family: Times" lang="EN-US"></span><span style="font-size: 10pt; font-family: Arial" lang="EN-US"></span><span style="font-size: 10pt; font-family: Arial" lang="EN-US"> Patrick is a Company Director, a Trustee at a Chartered  professional body and Editorial Board member at a peer-reviewed Journal.  For more information, click </span><span style="font-size: 10pt; font-family: Times" lang="EN-US"><a href="http://www.betteroutcomes.org/" target="_blank"><span style="font-family: Arial">www.betteroutcomes.org</span></a></span></p>
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